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In recent years, the cryptocurrency world has experienced such an enormous and explosive growth that existing cryptocurrency exchanges are unable or capable of keeping up with the demand. There are more cryptocurrency traders in the world buying and selling coins than ever before. In 2017, the increasing number of new customers’ registration had reached to the point where cryptocurrency exchanges were unable to handle new user sign ups, often making customers wait days on end for their accounts to be approved which made it difficult, time consuming, and ultimately frustrating for customers to get any kind of responsive support.